FAQS

Do you make custom sizes?

Yes we do! Please email us at eclecticollection.co@gmail.com and specify your size requirements

How do you wash the masks?

All our masks are made from delicate fabrics, we strongly suggest that you hand wash them to ensure long term wear

How long does shipping take?

  • Local deliveries take between 1-3 working days
  • National deliveries take between 3-5 working days

How can I track my order?

You will be allocated with a tracking number via email as soon as your shipment is dispatched.

Do we offer refunds & returns?

Unfortunately we do not offer any refunds or returns on our masks, due to hygienic purposes.

Do we customize sizes?

Yes we do! Should you have a specific size requirement please email us your measurements at eclecticollection.co@gmail.com